Proactive agents
Proactive agents can autonomously initiate conversations and actions based on previous interactions and context providing timely and relevant assistance.


When using proactive agents, I want them to initiate conversations and actions based on my previous interactions and context, so I can get help without even knowing I need it.


- Proactive Support for Unrecognized Needs: Proactive agents are particularly beneficial for people who may not realize they need help, ensuring support is provided when needed.
- Smooth and Intuitive Experience: The timely and relevant assistance from proactive agents leads to a smoother, more intuitive experience.

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